{"id":473,"date":"2024-03-30T09:59:35","date_gmt":"2024-03-30T08:59:35","guid":{"rendered":"https:\/\/travelrtt.com.ng\/blog\/?p=473"},"modified":"2024-03-30T09:59:35","modified_gmt":"2024-03-30T08:59:35","slug":"client-social-media-content-executive-csmce","status":"publish","type":"post","link":"https:\/\/travelrtt.com.ng\/blog\/client-social-media-content-executive-csmce\/","title":{"rendered":"Client &#038; Social Media Content Ex\u00e9cutive (CSMCE)"},"content":{"rendered":"<p>&nbsp;<\/p>\n<table class=\"c25\">\n<tbody>\n<tr class=\"c2\">\n<td class=\"c21\" colspan=\"1\" rowspan=\"1\">\n<p class=\"c15\"><span class=\"c13\"><strong>Job Title:<\/strong> \u00a0 <\/span><\/p>\n<\/td>\n<td class=\"c32\" colspan=\"1\" rowspan=\"1\">\n<p class=\"c15\"><span class=\"c4 c1\">Client &amp; Social Media Content Ex\u00e9cutive (CSMCE)<\/span><\/p>\n<\/td>\n<\/tr>\n<tr class=\"c2\">\n<td class=\"c21\" colspan=\"1\" rowspan=\"1\">\n<p class=\"c15\"><strong><span class=\"c4 c13\">Job Number:<\/span><\/strong><\/p>\n<\/td>\n<td class=\"c32\" colspan=\"1\" rowspan=\"1\">\n<p class=\"c15\"><span class=\"c4 c1\">RTTBDM150433\/2<\/span><\/p>\n<\/td>\n<\/tr>\n<tr class=\"c2\">\n<td class=\"c21\" colspan=\"1\" rowspan=\"1\">\n<p class=\"c15\"><strong><span class=\"c4 c13\">Location:<\/span><\/strong><\/p>\n<\/td>\n<td class=\"c32\" colspan=\"1\" rowspan=\"1\">\n<p class=\"c15\"><span class=\"c4 c1\">Kaduna State . Nigeria <\/span><\/p>\n<\/td>\n<\/tr>\n<tr class=\"c2\">\n<td class=\"c21\" colspan=\"1\" rowspan=\"1\">\n<p class=\"c12\">\n<\/td>\n<\/tr>\n<tr class=\"c2\">\n<td class=\"c21\" colspan=\"1\" rowspan=\"1\">\n<p class=\"c15\"><strong><span class=\"c4 c13\">Key Skills:<\/span><\/strong><\/p>\n<\/td>\n<td class=\"c32\" colspan=\"1\" rowspan=\"1\">\n<p class=\"c15\"><span class=\"c4 c1\">Customer Service &amp; communication skills<\/span><\/p>\n<\/td>\n<\/tr>\n<tr class=\"c2\">\n<td class=\"c21\" colspan=\"1\" rowspan=\"1\">\n<p class=\"c15\"><span class=\"c4 c13\"><strong>Type:<\/strong>\u00a0<\/span><\/p>\n<\/td>\n<td class=\"c32\" colspan=\"1\" rowspan=\"1\">\n<p class=\"c15\"><span class=\"c4 c1\">Full time &#8211; On site<\/span><\/p>\n<\/td>\n<\/tr>\n<tr class=\"c2\">\n<td class=\"c21\" colspan=\"1\" rowspan=\"1\">\n<p class=\"c15\"><span class=\"c4 c13\">Close Date <\/span><\/p>\n<\/td>\n<td class=\"c32\" colspan=\"1\" rowspan=\"1\">\n<p class=\"c15\"><span class=\"c4 c1\">3rd April 2024<\/span><\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p class=\"c15\"><span class=\"c4 c1\">Revelinks Travels and Tours (RTT) known as TravelRTT is not just a travel agency; we are creators of unparalleled travel experiences. Our mission is to redefine luxury corporate and leisure travel by crafting bespoke packages and providing expert advisory services. At RTT, we are dedicated to fostering an environment where our clients&#8217; satisfaction is not just met but exceeded, allowing us to become the ultimate purveyor of travel excellence.<\/span><\/p>\n<p class=\"c15\"><span class=\"c4 c1\">With a focus on efficiency and innovation, RTT is more than just a team; we are architects of sustainable partnerships, continually striving to uncover the hidden treasures of captivating destinations around the globe. Our commitment to excellence has been unwavering since our inception in Nigeria in 2010.<\/span><\/p>\n<p class=\"c15\"><span class=\"c1 c4\">Join us on a journey where every detail is meticulously curated, every experience is unforgettable, and every destination reveals its magic. Choose RTT for a travel experience beyond compare.<\/span><\/p>\n<h2 class=\"c9\"><span class=\"c4 c13\">Key Deliverables.<\/span><\/h2>\n<h2 class=\"c9\"><span class=\"c18 c13\">Social Media &#8211; Content Creation and Distribution <\/span><\/h2>\n<ul class=\"c0 lst-kix_list_9-0 start\">\n<li class=\"c5 li-bullet-0\"><span class=\"c6 c1\">Develop and implement a comprehensive social media strategy aligned with the company&#8217;s marketing goals and target audience.<\/span><\/li>\n<li class=\"c5 li-bullet-0\"><span class=\"c6 c1\">Stay updated on industry trends and changes in social media platforms to optimize the company&#8217;s online presence.<\/span><\/li>\n<li class=\"c5 li-bullet-0\"><span class=\"c6 c1\">Create engaging and shareable content for various social &amp; media platforms, including Website, Facebook, Instagram, X-(Twitter), LinkedIn, and potentially others.<\/span><\/li>\n<li class=\"c5 li-bullet-0\"><span class=\"c6 c1\">Develop a content calendar to ensure a consistent flow of content that aligns with the company&#8217;s messaging and campaigns.<\/span><\/li>\n<li class=\"c5 li-bullet-0\"><span class=\"c6 c1\">Foster and engage with the travel community on social media platforms to build a loyal and active audience.<\/span><\/li>\n<li class=\"c5 li-bullet-0\"><span class=\"c6 c1\">Respond to comments, messages, and mentions promptly, maintaining a positive and helpful online presence.<\/span><\/li>\n<li class=\"c5 li-bullet-0\"><span class=\"c6 c1\">Plan and execute social media campaigns to promote travel packages, deals, and special offers.<\/span><\/li>\n<li class=\"c5 li-bullet-0\"><span class=\"c6 c1\">Monitor and analyze the performance of campaigns using analytics tools and adjust strategies as needed.<\/span><\/li>\n<li class=\"c5 li-bullet-0\"><span class=\"c6 c1\">Collaborate with influencers, travel bloggers, and other relevant partners to expand the company&#8217;s reach and credibility.<\/span><\/li>\n<li class=\"c5 li-bullet-0\"><span class=\"c6 c1\">Identify and negotiate potential partnerships for cross-promotion on social media.<\/span><\/li>\n<li class=\"c5 li-bullet-0\"><span class=\"c6 c1\">Ensure brand consistency across all social media platforms, maintaining a cohesive and recognizable brand image.<\/span><\/li>\n<li class=\"c5 li-bullet-0\"><span class=\"c6 c1\">Develop and execute paid social media advertising campaigns to reach specific target audiences and achieve marketing objectives.<\/span><\/li>\n<li class=\"c5 li-bullet-0\"><span class=\"c28 c1\">Collaborate in the planning and execution <\/span><span class=\"c6 c1\">of social media campaigns to promote travel packages, deals, and special offers.<\/span><\/li>\n<li class=\"c5 li-bullet-0\"><span class=\"c6 c1\">Monitor and analyze the performance of campaigns using analytics tools and adjust strategies as needed.<\/span><\/li>\n<li class=\"c5 li-bullet-0\"><span class=\"c6 c1\">Identify and negotiate potential partnerships for cross-promotion on social media.<\/span><\/li>\n<li class=\"c5 li-bullet-0\"><span class=\"c1 c6\">Be prepared to handle social media crises or negative feedback promptly and professionally.<\/span><\/li>\n<li class=\"c5 li-bullet-0\"><span class=\"c6 c1\">Stay informed about travel industry trends, new destinations, and emerging technologies to incorporate into social media strategies.<\/span><\/li>\n<li class=\"c5 li-bullet-0\"><span class=\"c4 c1\">Keep abreast of trends and changes in the sector and competitor\u2019s products.<\/span><\/li>\n<li class=\"c5 li-bullet-0\"><span class=\"c4 c1\">Attend trade shows and other events to promote the reach of the organization.<\/span><\/li>\n<li class=\"c5 li-bullet-0\"><span class=\"c4 c1\">Lead the creation of compelling social campaigns, newsletters, blogs and collaborating across teams.<\/span><\/li>\n<li class=\"c5 li-bullet-0\"><span class=\"c4 c1\">Ensure that the organization\u2019s brand and identity are adhered to in campaigns and in all communication channels.<\/span><\/li>\n<li class=\"c5 li-bullet-0\"><span class=\"c4 c1\">Collect and use data to inform new campaigns and the evaluation of existing campaigns.<\/span><\/li>\n<li class=\"c5 li-bullet-0\"><span class=\"c4 c1\">Manage all email activity across workflows, sequences, and email campaigns.<\/span><\/li>\n<li class=\"c5 li-bullet-0\"><span class=\"c1 c28\">Keep abreast of current marketing trends.<\/span><\/li>\n<\/ul>\n<h2 class=\"c15\"><span class=\"c18 c13\">Client Services: <\/span><\/h2>\n<ul class=\"c0 lst-kix_list_8-0 start\">\n<li class=\"c5 li-bullet-0\"><span class=\"c4 c1\">Retrieve, Document and Manage client database to ensure information is always updated on the CRM portal accurately. <\/span><\/li>\n<li class=\"c5 li-bullet-0\"><span class=\"c4 c1\">Research and adopt a communication strategy to effectively disseminate information internally &amp; externally to stakeholders within set standards and KPIs. <\/span><\/li>\n<li class=\"c5 li-bullet-0\"><span class=\"c4 c1\">Ensure customer data and defined communication procedures and policies are strictly adhered to effective service delivery and client satisfaction.<\/span><\/li>\n<li class=\"c5 li-bullet-0\"><span class=\"c4 c1\">Ensure patterns and trends in client responses on calls and emails are documented.<\/span><\/li>\n<li class=\"c5 li-bullet-0\"><span class=\"c4 c1\">Communicate weekly and monthly high-level reports to stakeholders in graphs and charts. <\/span><\/li>\n<li class=\"c5 li-bullet-0\"><span class=\"c4 c1\">Proactively and constructively contributing ideas and challenging team processes where potential improvements have been identified.<\/span><\/li>\n<\/ul>\n<h2 class=\"c9\"><span class=\"c19 c13\">Essential Criteria<\/span><\/h2>\n<ul class=\"c0 lst-kix_list_6-0 start\">\n<li class=\"c5 li-bullet-0\"><span class=\"c6 c1\">Bachelor\u2019s degree in marketing, communications, English or a related field.<\/span><\/li>\n<li class=\"c5 li-bullet-0\"><span class=\"c4 c1\">5-7+ years of combined experience in marketing, digital marketing- client or agency side<\/span><\/li>\n<li class=\"c5 li-bullet-0\"><span class=\"c4 c1\">Minimum of 2 years\u2019 experience in Social Media Management within a brand<\/span><\/li>\n<li class=\"c5 li-bullet-0\"><span class=\"c4 c1\">Experience across all key Social Media platforms \u2013 Instagram, TikTok, Facebook, YouTube, LinkedIn <\/span><\/li>\n<li class=\"c5 li-bullet-0\"><span class=\"c4 c1\">Understanding of quality frameworks<\/span><\/li>\n<li class=\"c5 li-bullet-0\"><span class=\"c28 c1\">Advanced knowledge of analytics <\/span><span class=\"c6 c1\">tools and the ability to analyze data to make informed decisions.<\/span><\/li>\n<li class=\"c5 li-bullet-0\"><span class=\"c4 c1\">Analytical skills, ability to use insights and data to report back on campaigns.<\/span><\/li>\n<li class=\"c5 li-bullet-0\"><span class=\"c4 c1\">Proficient in all Google tools. Demonstrable experience in dashboard building<\/span><\/li>\n<li class=\"c5 li-bullet-0\"><span class=\"c4 c1\">Proficient with MS Office; Excel, PowerPoint, and Outlook<\/span><\/li>\n<li class=\"c5 li-bullet-0\"><span class=\"c4 c1\">Language Requirements: Spoken English-Excellent; Written English-Excellent<\/span><\/li>\n<\/ul>\n<h2 class=\"c9\"><span class=\"c19 c13\">Desired Criteria<\/span><\/h2>\n<ul class=\"c0 lst-kix_list_7-0 start\">\n<li class=\"c5 li-bullet-0\"><span class=\"c4 c1\">Passionate about social media <\/span><\/li>\n<li class=\"c5 li-bullet-0\"><span class=\"c4 c1\">Digitally savvy and curious, knowledge of the dynamics of customer engagement and eCommerce.<\/span><\/li>\n<li class=\"c5 li-bullet-0\"><span class=\"c28 c1\">People-centric &amp; drive insight-driven <\/span><span class=\"c1\">activities<\/span><span class=\"c4 c1\">. <\/span><\/li>\n<li class=\"c5 li-bullet-0\"><span class=\"c4 c1\">Ability to Work effectively across functions, channels, and categories to align priorities, solve problems, optimize resources, and drive effective execution.<\/span><\/li>\n<li class=\"c5 li-bullet-0\"><span class=\"c4 c1\">Excellent reporting and communication skills, previous experience providing updates for senior management, and highlighting key metrics, trends, and areas for improvement are desirable.<\/span><\/li>\n<li class=\"c5 li-bullet-0\"><span class=\"c4 c1\"><br \/>\nExcellent questioning and listening techniques \u2013 able to speak to clients from all backgrounds adopting the approved approach to effectively retrieve relevant information.<\/span><\/li>\n<li class=\"c5 li-bullet-0\"><span class=\"c4 c1\">Able to communicate effectively technically and verbally via different methods. <\/span><\/li>\n<li class=\"c5 li-bullet-0\"><span class=\"c4 c1\">Comfortable to liaise and retrieve information from team members without fear of criticism. <\/span><\/li>\n<li class=\"c5 li-bullet-0\"><span class=\"c4 c1\">Demonstrate the ability to build and maintain effective relationships with internal and external key stakeholders. <\/span><\/li>\n<li class=\"c5 li-bullet-0\"><span class=\"c4 c1\">Proven experience in delivering high volume exceptional customer service with a varied customer group with experience handling and resolving customer complaints. \u00a0<\/span><\/li>\n<li class=\"c5 li-bullet-0\"><span class=\"c4 c1\">Emotionally intelligent and has genuine empathy for people. Able to understand the customer&#8217;s perspective and have a natural ability to build a strong rapport and demonstrate empathy while maintaining clear boundaries.<\/span><\/li>\n<li class=\"c5 li-bullet-0\"><span class=\"c4 c1\">Ability to receive and provide constructive feedback, as well as a desire to be coached for optimum performance.<\/span><\/li>\n<li class=\"c5 li-bullet-0\"><span class=\"c4 c1\">Ability to work closely with stakeholders to help drive strong relationships and communication internally and externally.<\/span><\/li>\n<\/ul>\n<h2 class=\"c15\"><span class=\"c4 c13\">Remuneration : <\/span><\/h2>\n<p class=\"c15\"><span class=\"c4 c1\">Remuneration is competitive as obtainable in the industry<\/span><\/p>\n<p class=\"c15\"><strong><span class=\"c4 c13\">Benefits:<\/span><\/strong><\/p>\n<p class=\"c15\"><span class=\"c1\">Our rewards are as unique as our culture, and we want to attract the best people and retain them. Not only will we ensure that your development is key, but you will be joining a fantastic team of like-minded people who work together as one team to achieve a shared vision. We offer an excellent salary and benefits package which includes:<\/span><\/p>\n<ul class=\"c0 lst-kix_wolv3xtetpr-0 start\">\n<li class=\"c22 li-bullet-0\"><span class=\"c1\">Market competitive pay rates based your skills and experience<\/span><\/li>\n<\/ul>\n<ul class=\"c0 lst-kix_9soyfga6739l-0 start\">\n<li class=\"c10 c22 li-bullet-0\"><span class=\"c1\">23 days holiday including Bank Holidays<\/span><\/li>\n<li class=\"c5 li-bullet-0\"><span class=\"c4 c1\">An attractive pension Scheme <\/span><\/li>\n<li class=\"c5 li-bullet-0\"><span class=\"c4 c1\">Gym membership <\/span><\/li>\n<li class=\"c5 li-bullet-0\"><span class=\"c4 c1\">Mental health wellbeing Day <\/span><\/li>\n<li class=\"c5 li-bullet-0\"><span class=\"c4 c1\">Flexible working conditions <\/span><\/li>\n<li class=\"c5 li-bullet-0\"><span class=\"c4 c1\">Travel discounts and vouchers <\/span><\/li>\n<\/ul>\n<p class=\"c37\"><strong><span class=\"c13 c30 c31\">Application Instructions.<\/span><\/strong><\/p>\n<p class=\"c15\"><strong><span class=\"c13\">Category 1:<\/span><span class=\"c1\">\u00a0<\/span><\/strong><\/p>\n<p class=\"c15\"><span class=\"c1\">Applicants with a Gmail account should click the link below to apply. \u00a0 \u00a0<\/span><span class=\"c1 c26\"><a class=\"c20\" href=\"https:\/\/www.google.com\/url?q=https:\/\/docs.google.com\/forms\/d\/e\/1FAIpQLSe-kFjxZ3S6bvrw-gXS8JukdvHukKk2bpplUfIb4BNoWoNweg\/viewform?usp%3Dpp_url&amp;sa=D&amp;source=editors&amp;ust=1711792269215555&amp;usg=AOvVaw3j_9LuzXgbaQzXhgUXP8IC\">Client &amp; Social Media Executive<\/a><\/span><\/p>\n<ol class=\"c0 lst-kix_wxzabqw3x1j4-0 start\" start=\"1\">\n<li class=\"c27 c35 li-bullet-0\"><span class=\"c13\">NB:<\/span><span class=\"c4 c1\">\u00a0Duplicate applications will not be considered. <\/span><\/li>\n<li class=\"c24 li-bullet-0\"><span class=\"c4 c13\">Application Closing date is 11:30 pm on the 3rd April 2024 <\/span><\/li>\n<\/ol>\n<h2 class=\"c27\"><span class=\"c28 c13 c30\">\u00a0What Happens Next<\/span><\/h2>\n<p class=\"c27\"><span class=\"c4 c1\">Once we\u2019ve received your details, our Hiring Managers will review your skills and experience to see if you\u2019re a match. If we think we can move forward, we\u2019ll get in touch with you directly to arrange an interview to find out more about you.<\/span><\/p>\n<p class=\"c27\"><span class=\"c4 c1\">All qualified applicants will receive equal consideration for employment without regard to age, gender identity (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, race, color, religion, creed, national origin, disability, veteran status, citizenship or marital status. It is our policy to maintain an equal-opportunity environment free from intimidation, harassment or bias for our candidates, colleagues, clients and suppliers.<\/span><\/p>\n<p class=\"c27\"><span class=\"c1\">We are committed to providing reasonable accommodation to individuals with disabilities.<\/span><\/p>\n<p class=\"c15\"><span class=\"c4 c1\">Peter Salihu<br \/>\n<\/span><span class=\"c4 c1\">HR Lead<br \/>\nRevelinks Travels.<br \/>\n<\/span><\/p>\n<p class=\"c23\">\n","protected":false},"excerpt":{"rendered":"<p>&nbsp; Job Title: \u00a0 Client &amp; Social Media Content Ex\u00e9cutive (CSMCE) Job Number: RTTBDM150433\/2 Location: Kaduna State . Nigeria Key Skills: Customer Service &amp; communication skills Type:\u00a0 Full time &#8211; On site Close Date 3rd April 2024 Revelinks Travels and Tours (RTT) known as TravelRTT is not just a travel<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_exactmetrics_skip_tracking":false,"_exactmetrics_sitenote_active":false,"_exactmetrics_sitenote_note":"","_exactmetrics_sitenote_category":0,"footnotes":""},"categories":[107],"tags":[110,109,108],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Client &amp; Social Media Content Ex\u00e9cutive (CSMCE) - Revelinks Travels and Tours Ltd<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/travelrtt.com.ng\/blog\/client-social-media-content-executive-csmce\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Client &amp; Social Media Content Ex\u00e9cutive (CSMCE) - Revelinks Travels and Tours Ltd\" \/>\n<meta property=\"og:description\" content=\"&nbsp; Job Title: \u00a0 Client &amp; Social Media Content Ex\u00e9cutive (CSMCE) Job Number: RTTBDM150433\/2 Location: Kaduna State . 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